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1. #GET RID OF ASK ON FIREFOX FOR MAC INSTALL#
2. #GET RID OF ASK ON FIREFOX FOR MAC UPGRADE#

#GET RID OF ASK ON FIREFOX FOR MAC INSTALL#

Please give us a means of not installing the toolbar and not being nagged repeatedly to install it. It is up to Symantec to take the necessary action to regain the trust of their user community. That will mean a lot of extra work and some major hassles but I will entertain the thought. If Symantec cannot or will not fix the problem then I will consider asking for a refund and switching products. I really do not want that nag screen to interrupt a PowerPoint presentation in progress or interrupt one of our writers as they compose a document. Our policies prohibit the installation of toolbars. I may soon be facing complaints from the users about the nag screen that pops up asking them to install a toolbar.

#GET RID OF ASK ON FIREFOX FOR MAC UPGRADE#

I have been with Norton through good times and bad.Īt one site I have almost completed an upgrade of 17 users to Norton 2015. I have been a Norton fan since "The Norton Utilities" ran under DOS and was shipped on 5-1/4" floppy disks. Symantec will not even know they lost their business. It should not be a difficult choice.įor every one of me who takes the time to find a forum and compose a note there are a few hundred or a few thousand more people who will not, and who will simply go away. Symantec can earn short term revenue pushing a product that drives customers away or they can build lasting relationships with their customers. In case you have not figured it out, I do not like Ask, I do not trust Ask, and I do not trust any company that tries to force Ask onto my desktop. Only when Symantec provides a means of eliminating the forced toolbar installation and the nag screens will I begin to regain a level of trust.

I am having to re-think my endorsement of the product. I have made a number of other recommendations that will likely become sales. This month I have been the reason Symantec received over $500 in revenue from Norton 2015, ordered through the Symantec Website. Why on earth would I want to risk sharing my user IDs and passwords with them? I have no assurance I will not be sharing that data. Ask is useless for search but it does present a lot of ads. Norton also wants me to use the toolbar to store my site IDs and passwords. Not only does Norton want to force the toolbar on its users, they want to make the Ask search page their home page, supposedly to assure safe searches. That screen keeps appearing from time to time and I know from checking Google that I am definitely not alone in having this problem. There is an option to never see it again but Norton does not honor that request. The nag screen to "Get your Norton toolbar back" keeps coming back. Alternately, when users click the button to install the toolbar, at least have a prominent message (not fine print) clearly stating that this will replace their current search engine with ASK, and have two choices: YES - replace my search engine with ASK, or NO - keep my current search engine. It is my recommendation that if Norton products wish to keep their reputation from a slow decline, ASK be removed from the toolbar and either replaced with a more ethical (and better) search engine. This is a slippery slope you have placed a foot on. Although I click the Do Not Ask Again link for clients when prompted to install the toolbar, the Do You Wish To Install The Norton Toolbar continues to pop up.Īlthough I still consider NIS/360 a superior security solution, I am beginning to switch my internet security recommendation to Kaspersky's solution, because so many of my clients want ASK removed from their computer, and of course I certainly don't want it either. Perhaps Symantec makes a penny or fraction of a penny on each ASK implementation (economics of scale) but this is not acceptable from an internet security program.ģ. A majority of my clients just whiz by the opt-out screen without unchecking the boxes, and then ask me where their home page went. ASK markets itself via the opt-out paradigm replacing the user's home page and search engine.

I consider ASK to be a PUP and many of my clients would remove the first P from PUP and consider it just plain Unwanted.

ASK is an aggressively marketed search engine with (1) far too many ads at the top of results and (2) the results are significantly inferior to other search engines such as Google, Bing, and even newcomers such as DuckDuckGo. I have recently been very dismayed with the Norton Toolbar, for 2 reasons.ġ. I am an independent IT tech and since the Norton rewrite (?) in 2009, have recommended Norton Internet Security/360 to my clients as the consistently best internet security program available.